Management Team

Steve Hafen
CEO

Steve accepted the position as CEO with Devcon Security in March 2012, where he previously been the COO. Steve has held integral leadership roles in the security industry since 2007. He started his career in 1996 in the technology industry, where he held leadership positions in marketing, product management and channel-related departments at Novell, a global enterprise software leader. He then joined Certiport, Inc., a leader in performance-based computing certification programs and services, as Vice President of Marketing and Distribution. Following Certiport, he joined the Apollo Group, the largest for-profit education company in North America, as General Manager of operations in Calgary, Canada. After Apollo, Steve joined Prosper, Inc., a market leader in customized training and education, as the Chief Operations Officer.

Steve’s background includes business and marketing instruction at Brigham Young University's Marriott School of Management, where he was a part-time faculty member for seven years. He is a graduate of Brigham Young University with a Master's Degree in Business Administration and Bachelor's Degrees in International Studies and Japanese.

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Keith Patterson
Executive Vice President, Field Operations

Keith Patterson joined Devcon Security in December 2010. Mr. Patterson is a 24 year veteran of the security industry. Over the past year, he acquired Control Security and Surveillance in the Austin, TX market and expanded it to the Dallas-Fort Worth Metroplex. Keith was part of the Brinks Home Security/Broadview Security organization for 23 years. He started his career as a technician in the DFW area and quickly advanced to become General Manager of the San Antonio and Atlanta markets. He was promoted to Regional Director in 1997 and in 2001 was promoted to Vice President of Inspection Operations. Keith culminated his tenure in the role of Vice President of Operations which he accepted in 2002. In this role, he had over 2600 employees from across the United States that reported through his organization. He had an integral role in building relationships and programs centered around Home Inspectors, Home Builders and the Brink's Dealer Network.

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Ann MacDonald
Senior Vice President of Finance

Ann MacDonald has been Senior Vice President & Secretary since March 2011 when she was promoted from Vice President & Secretary, a post she held since February 2008 and Treasurer since February 2006 with Devcon. From December 2004, Ms. MacDonald held various finance and treasury positions within Devcon. Between March 2004 and December 2004, Ms. MacDonald worked as a private consultant. From February 1998 to March 2004, Ms. MacDonald worked for Carlisle Holdings Limited and Carlisle's US subsidiary, OneSource Holdings, Inc., as Treasurer where she advised on mergers and acquisitions in addition to managing the group's worldwide treasury and cash management systems. From July 1997 to February 1998, Ms. MacDonald worked for Tyco International Limited as Assistant Treasurer. From June 1990 to June 1997, Ms. MacDonald worked for ADT Limited as Manager of Treasury Operations. Previously, Ms. MacDonald was a commercial banker with First National State Bank of New Jersey. Ms. MacDonald graduated from Cornell University, where she received her BS in Finance 1982 and MBA 1990.

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Kristin Clark
Vice President of Marketing

Kristin Clark has been the Devcon Security's Vice President of Marketing since December 2010. She came to Devcon after working in marketing for Brink's Home Security/Broadview Security for twelve years. As Director of Marketing at Brink's, Ms Clark managed a $30 million dollar a year direct- response marketing campaign to drive leads to the sales force and solidify the Brink's Home Security brand as a household name. She was part of the five person team involved in renaming the company from the iconic Brink's name to Broadview Security after the company was spun off from the Brink's Company in October of 2008. Prior to Brink's, Kristin held the position of Director of Marketing for Pizza Inn, a franchised pizza chain with over 350 units located throughout the southeast United States. During her six plus years at the company, she was instrumental in new product roll-outs and the launch of a new concept, Pizza Inn Express, as well as the development of franchisee cooperative marketing programs. She graduated from the University of Iowa with a BA in Art and a minor in Journalism.

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Barry Bruce
Vice President of National Sales

Barry Bruce became a part of the Devcon Security team in January of 2011. Prior to accepting his post as Vice President of National Sales, Barry held the same title at Brink’s Home Security/Broadview Security for six years. During his twelve-year tenure he also held the position of Director – Central Region and Director – National Sales which included the development and implementation of sales training programs, compensation and managing the inside and outside sales process. During that time Mr. Bruce was instrumental in increasing the conversion of sales opportunities by 30% through the implementation of new sales processes and lead development team. Barry has a BBA in Marketing from Abilene Christian University.

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Rob Washington
Vice President of Customer Care

Rob Washington has been with Devcon Security as the Vice President of Customer Care and Monitoring since March of 2011. He came to us from Brink’s Home Security/Broadview Security where he spent ten years developing the Customer Care and Loyalty programs in which the company was widely respected. During his tenure Rob contributed to the company being recognized six years in a row with the JD Power & Associates Contact Center Certification. Rob was also an integral player in turning around a service program which was operating at a loss into a multimillion dollar revenue stream within one year. Prior to Brink’s, he also held management positions with Alliance Data Systems and Mobile Comm, Personal Communications. Rob also served in the U.S. Army in Special Weapons where he held Top Secret security clearance.

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