Quick How to's

Q. My system shows not ready. How do I get the ready light on?
A. Please check all doors & windows and make sure they are secure.

Q. My memory/trouble light is on, on my keypad. How do I clear it?
A. Enter disarming sequence 2 consecutive times.

Q. Is Comcast or Brighthouse phone service compatible with my alarm panel?
A. Yes it is, please call 855.280.3311 to reach our customer service department to test your system.

Q. I need to change my arming and disarming code?
A. Please reference our user manual library.

Q. My keypad is beeping?
A. To silence your system arm and disarm.

Q. When I am on the phone I hear phone dialing out/get cut off same time every day.
A. This is your communicator testing itself. In some cases the time can be adjusted. To notify our tech support to attempt a time change (support@devcon-security.com)

Q. Is my system compatible with Vonage, Magic Jack, and other VoIPs?
A. As with all alarm companies our system is not 100% compatible. The best way to insure that your signal will get to us is to call 855.280.3311 and setup an appointment.

Q. I have a low battery and want to know where to buy one and how to change it?
A. Call 855.280.3311 to set up a service consultant with a FASA BASA trained technician.